In April 2026, we started the rollout of the new AI Chat feature inside Lumia (called Lumia Assistant).
Note: As this is currently considered a beta, the feature is available on request and can be activated by asking your coach or messaging support via Intercom.
What can it do now?
Lumia Assistant is an in-app chat that you can query like any LLM (ChatGPT, Claude, Gemini, etc).
Lumia Assistant has access to any data you store in the platform. This means:
- any guidance (e.g. purpose, vision, values)
- strategic information (e.g. goals, objectives, anchors)
- cultural data (e.g. career valuation, peer catchups, cultural leadership framework)
- operational data (e.g. teams, actions)
The data that Lumia Assistant has available to it is limited by the current user's permissions.
For example, someone with Participant-level access could ask about cultural trends over the last six months. However, Lumia Assistant can only return information that the user has permission to access. In some cases, the Assistant may attempt to infer missing information, which can reduce accuracy. A user with full access to cultural data would receive a more accurate response.
What does this not include?
- It doesn't understand ‘how to do things in the platform’. If you ask it how to add a person to a team, it might try and answer, but it's unlikely to be accurate.
- Support for platform guidance may be added in a future release.
What is under development?
These features are currently under development, and should be coming soon to the platform:
- Full integration of our support site - it will be able to query our current support.theadaptway.com site for relevant context for your answer.
- The ability to attach certain types of images (e.g. PNG, JPG, SVG, etc) and files (e.g. CSV, TXT, etc). The chat will be able to analyse the image and answer questions about it.
- Preset prompts - A library of carefully crafted prompts that will give you good answers to common questions. This will be useful for common questions such as “What are the cultural trends over the last six months?” - a question that sounds easy, but there are many variables that affect how the data is interpreted and returned.
What is being considered?
These are the features that we're considering, but haven't decided if we will implement. If they do sound useful then please let us know as that helps us prioritise. If you have other ideas, then also please let us know!
- Meeting summarisation - A voice-to-text feature that records the meeting and provides a transcript of it. That transcript could then be queried through Lumia Assistant.
- Chat history - A history of your chats so you can go back and refer to them.
Technical Details
The underlying model currently being used is ChatGPT 5.4.
Like most paid LLM subscriptions, the model is not being trained on your data and questions and answers aren't remembered outside of the chat.
Developer API